Get in Touch

Our customer support team is available 24/7 to assist you with any questions about our products, orders, or general inquiries.

Email Us

For general inquiries:

info@csgaminghub.com

For customer support:

support@csgaminghub.com

Response time: Within 24 hours

Call Us

Customer Support:

+44 432 893 5135

Business Hours: 24/7

Visit Us

CS Gaming Hub

8 Olivia Plain

Neilfurt, BT5 5ED

United Kingdom

Social Media

Follow us for updates, giveaways, and more

Business Registration: 68974894

Business Hours: Open 24/7 for online support

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

Frequently Asked Questions

How do I track my order?

After placing an order, you'll receive a confirmation email with instructions on how to track your delivery. You can also log into your account to check your order status.

What payment methods do you accept?

We accept major credit cards, PayPal, Bitcoin, and bank transfers. All payment information is securely encrypted.

How do I receive my skin after purchase?

After your payment is confirmed, you'll receive instructions on how to complete the trade. This typically involves exchanging Steam trade URLs.

Are all your skins authentic?

Yes, we verify the authenticity of every skin before listing it on our platform. We work directly with trusted suppliers and partners.

What if I'm not satisfied with my purchase?

We have a customer satisfaction guarantee. If you're not completely satisfied, please contact our support team within 24 hours of receiving your item.

Do you ship internationally?

As our products are digital, there's no physical shipping involved. We serve customers worldwide through secure digital delivery.