Privacy Policy

Introduction

CS Gaming Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website csgaminghub.com (the "Site") or use our services.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

Information We Collect

We collect several types of information from and about users of our Site, including information:

Personal Data

When you register, make a purchase, sign up for our newsletter, or interact with our Site, we may collect:

• Identity information: Name, email address, postal address, phone number
• Transaction information: Payment details, purchase history, order information
• Steam account information: Steam trade URL, Steam username
• Communication information: Correspondence with us, survey responses

Automatically Collected Information

When you visit our Site, we automatically collect certain information, including:

• Usage data: Pages visited, time spent on pages, navigation paths
• Device information: IP address, browser type and version, time zone, operating system
• Location data: General location based on IP address

How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders, including delivering purchased CS2 skins to your Steam account
• Provide customer support and respond to your inquiries
• Improve our website, products, and services
• Send you promotional communications, if you have opted in
• Administer contests, promotions, or surveys
• Monitor and analyze usage patterns and trends
• Protect against fraudulent or unauthorized transactions
• Comply with legal obligations

Sharing Your Information

We may share your personal information with:

• Service Providers: Third parties that help us operate our business, such as payment processors, data analytics providers, and customer service platforms
• Business Partners: Including CSMoney and other partners with whom we collaborate to offer products or services
• Legal Requirements: When required by law, court order, or governmental authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing of your personal information
• Portability: Request transfer of your personal information
• Withdrawal of Consent: Withdraw consent at any time where we relied on your consent to process your information

To exercise any of these rights, please contact us at privacy@csgaminghub.com.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include internal reviews of our data collection, storage, and processing practices and security measures, as well as physical security measures to guard against unauthorized access to systems where we store personal data.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Cookie Policy

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

Types of Cookies We Use

• Essential Cookies: Necessary for the Site to function properly
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how users navigate our Site
• Functionality Cookies: Enable us to personalize content and remember your preferences
• Targeting Cookies: Record your visit to our Site, the pages you visit, and the links you follow

Cookie Management

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the Site may not be accessible or function properly.

Children's Privacy

Our Site is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we may have collected information about a child, please contact us at privacy@csgaminghub.com.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Information

If you have any questions or concerns about our Privacy Policy or our data practices, please contact us at:

CS Gaming Hub
8 Olivia Plain
Neilfurt, BT5 5ED
United Kingdom

Email: privacy@csgaminghub.com
Phone: +444328935135